Terms & Conditions
Introduction
Welcome to South Zone Travel Online, your trusted partner for booking flights, accommodations, tour packages, and car rentals. By accessing and using our website and services, you agree to comply with the terms and conditions outlined in this document. If you disagree with any of the terms, we ask that you discontinue the use of our platform. We aim to offer a seamless experience with the best flight deals and hotel booking options. Please take the time to read and understand these terms.
Contact Information
For inquiries or support, please reach out to us:
• Email: support@southzonetravel.online
• Customer Support Number: +44 020 3951 2499
• WhatsApp: Click to Chat
• Address: 494 Feather Stone Street, South Hall Block, London, EC1Y 8SY, United Kingdom
- User Responsibilities
Account Registration:
To take full advantage of our services, including booking flights and accommodations, you may need to register for an account. You are solely responsible for the confidentiality of your account credentials and any activities conducted under your account.
Accuracy of Information:
It is your responsibility to provide accurate and up-to-date information when making a flight booking, booking a hotel, or interacting with our platform. We are not responsible for any issues or delays resulting from incorrect or incomplete information provided during the booking process.
Use of Information:
By using our platform, you consent to the collection and use of your data as detailed in our Privacy Policy. We recommend reviewing our privacy practices to understand how your data is managed.
- Booking and Payments
Booking Confirmation:
All bookings, including flight bookings and hotel reservations, are subject to confirmation by the respective service providers (e.g., airlines, hotels, car rental companies). A booking is not confirmed until you receive an official confirmation notification.
Payment Authorization:
By submitting your payment details, you authorize South Zone Travel Online to securely process payments through reliable third-party payment systems. Payments for flight deals, hotel bookings, and other services will be processed in the currency indicated at the time of booking.
Pricing and Currency:
Prices displayed on our website may fluctuate due to changes in availability, demand, and seasonal factors. Final prices will be confirmed during the booking process, and transactions will be completed in the currency specified.
- Cancellations and Refunds
Cancellation Policy:
Each service, whether it’s a flight booking, hotel reservation, or car rental, comes with its own cancellation policy. We strongly encourage you to review these policies before proceeding with your booking to avoid misunderstandings.
Refund Eligibility:
Refund eligibility is governed by the respective service provider’s policies. Flexible bookings generally offer more favorable refund terms. Non-flexible services may have stricter cancellation terms.
Refund Process:
Refunds are processed in accordance with the terms of the service provider, and South Zone Travel Online is not responsible for any delays that may occur in the refund process. Please contact the service provider directly if you experience delays.
- Intellectual Property
Content Ownership:
All content on our website, including but not limited to text, images, logos, graphics, and software, is owned by South Zone Travel Online or our content providers and is protected by copyright law. Unauthorized use of this content is prohibited.
Use of Content:
Users are granted a non-exclusive, non-transferable license to use the content on our website for personal, non-commercial purposes. Reproduction, distribution, or misuse of any content is strictly prohibited.
- Limitation of Liability
Disclaimer:
South Zone Travel Online offers its services on an “as-is” basis. We do not guarantee the accuracy, completeness, or reliability of any content or information on our platform, including details related to flight offers or hotel availability.
Limitation of Liability:
We will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. This includes, but is not limited to, damages related to flight bookings, cancellations, or hotel reservations.
- Governing Law and Dispute Resolution
Governing Law:
These terms and conditions are governed by the laws of the United Kingdom, without regard to its conflict of law provisions.
Dispute Resolution:
Any disputes arising under these terms will be resolved through arbitration according to the rules of a recognized arbitration authority. The arbitrator’s decision will be binding and final.
- Modifications and Updates
Changes to Terms:
South Zone Travel Online reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to periodically review these terms for any changes.
Notification of Changes:
If significant changes are made to these terms, they will be prominently displayed on our website. By continuing to use our services after such changes, you agree to the updated terms and conditions.
Thank you for choosing South Zone Travel Online. By using our platform to access flight deals, book hotels, or organize travel experiences, you agree to these terms and conditions. Should you have any questions or need assistance, please contact us at support@southzonetravel.online.
We are your trusted travel service provider in the Southall region, offering you the best deals in flight bookings, and exclusive offers in 4-star and 5-star hotels. We look forward to making your travel experience unforgettable.
Safe travels with South Zone Travel Online!