At South Zone Travel Online, we understand that travel plans can sometimes change unexpectedly. As a leading travel service provider in the Southall region, we aim to make cancellations for flight bookings, hotel reservations, tours, and car rentals as smooth and stress-free as possible. Our flexible policies are designed to ensure your peace of mind.

Flight Booking Cancellation

How to Cancel:

1. Online: Log into your account, access the “My Bookings” section, select the flight you want to cancel, and follow the on-screen instructions.
2. Customer Support: Contact our team via email or phone for assistance with cancellations.

Cancellation Fees:

1. Flexible Tickets: Flexible or refundable tickets usually incur minimal or no cancellation fees. These details are provided at the time of booking.
2. Standard Tickets: Non-refundable or standard tickets may involve charges depending on the airline’s policy and the timing of your cancellation.

Refunds:

1. Eligibility: Refunds depend on the airline’s fare rules and terms.
2. Processing Time: Refunds are processed in accordance with the airline’s timelines and are credited to the original payment method.

Hotel Booking Cancellation

How to Cancel:

1. Online: Log into your account, navigate to the “My Bookings” section, and cancel your hotel reservation by following the steps provided.
2. Customer Support: Reach out to us via email or phone for any additional assistance.

Cancellation Fees:

1. Flexible Bookings: Many 4-star and 5-star hotels, such as The Ritz London, Shangri-La Hotel, Radisson Blu, and Hilton Garden Inn, allow cancellations without fees for flexible reservations.
2. Standard Bookings: Cancellation fees may apply based on the hotel’s policy.

Refunds:

1. Eligibility: Refunds are processed as per the terms outlined by the hotel.
2. Processing Time: Refunds are credited promptly to your original payment method.

Tour Package Cancellation

How to Cancel:

1. Online: Access your account, go to the “My Bookings” section, and cancel your tour package by following the instructions provided.
2. Customer Support: Email or call our team for help with cancellations.

Cancellation Fees:

1. Flexible Packages: Minimal or no cancellation fees apply to flexible tour packages.
2. Standard Packages: Charges depend on the policies of the tour operator.

Refunds:

1. Eligibility: Refunds are processed in line with the terms set by the tour operator.
2. Processing Time: Refunds are efficiently processed and credited to your original payment method.

Car Rental Cancellation

How to Cancel:

1. Online: Log into your account, navigate to the “My Bookings” section, and follow the steps to cancel your car rental reservation.
2. Customer Support: Contact us via email or phone for assistance.

Cancellation Fees:

1. Flexible Rentals: Cancellation fees are typically minimal or waived for flexible bookings.
2. Standard Rentals: Fees are determined by the car rental company’s policy.

Refunds:

1. Eligibility: Refunds are processed based on the terms and conditions of the car rental provider.
2. Processing Time: Refunds are promptly credited to the original payment method.

Additional Information

• Unforeseen Events: In situations like natural disasters or other disruptions, we work closely with airlines, hotels, and service providers to facilitate changes or cancellations.
• Stay Updated: Subscribe to our newsletter to stay informed about the latest policies, flight deals, hotel offers, and exclusive travel promotions.

Contact Us for Assistance

For any queries regarding cancellations or bookings, our dedicated team is here to assist you.

• Phone: +44 020 3951 2499
• WhatsApp: Chat with Us
• Email: support@southzonetravel.online
• Address: 494 Feather Stone Street, South Hall Block, LONDON, EC1Y 8SY, United Kingdom.
  
  

At South Zone Travel Online, we pride ourselves on offering the best flight booking deals, hotel offers, and travel packages tailored to your needs. Let us make your travel experience smooth and worry-free.