Terms of Service
Introduction
Welcome to South Zone Travel Online, your trusted platform for seamless travel planning. These Terms of Service outline the conditions governing your use of our website and services. By accessing or using South Zone Travel Online, you agree to comply with these terms. If you disagree with any part of these terms, we kindly ask that you refrain from using our services.
Contact Information
For inquiries or assistance, please feel free to contact us:
• Email: support@southzonetravel.online
• Customer Support Number: +44 020 3951 2499
• WhatsApp: Click to Chat
• Office Address: 494 Feather Stone Street, South Hall Block, London, EC1Y 8SY, United Kingdom
- Acceptance of Terms
User Agreement:
By using South Zone Travel Online, you agree to these Terms of Service, as well as our Privacy Policy and any other applicable terms related to specific services such as flight booking, hotel booking, or car rentals.
Updates to Terms:
We reserve the right to update or modify these terms at any time. Your continued use of our platform after such updates indicates your acceptance of the revised terms.
- User Responsibilities
Account Registration:
In order to access specific features, you may need to register for an account. You are responsible for keeping your login credentials secure and for any actions performed under your account.
Accuracy of Information:
You must provide accurate and complete information when making a flight booking, hotel reservation, or other service bookings. South Zone Travel Online is not liable for any issues resulting from inaccurate or incomplete details provided by users.
Use of Information:
By using our services, you consent to the use of your data as outlined in our Privacy Policy. We encourage you to review our privacy practices to ensure you understand how your data is handled.
- Booking and Payments
Booking Confirmation:
All bookings, whether for flights, accommodations, or car rentals, are subject to availability and confirmation by the respective service providers (e.g., airlines, hotels, rental agencies). Your booking is only confirmed once you receive an official confirmation notification.
Payment Authorization:
When submitting payment details, you authorize South Zone Travel Online to process your payment securely through trusted third-party payment systems.
Pricing and Currency:
Prices for flight deals, hotel bookings, and other services on our website are subject to change due to availability, demand, or seasonal factors. All transactions will be completed in the currency specified during the booking process.
- Cancellations and Refunds
Cancellation Policy:
Each service offered, whether a flight booking, hotel stay, or car rental, has its own cancellation policy set by the service provider. We encourage you to review these policies before finalizing your booking to avoid unexpected fees.
Refund Eligibility:
Refund eligibility depends on the service provider’s cancellation policies. Flexible bookings generally offer better refund terms. Non-flexible bookings may have more restrictive refund policies.
Refund Process:
Refunds are processed according to the policies set by the service providers. South Zone Travel Online is not responsible for delays in the refund process. We recommend you contact the respective service provider for updates.
- Intellectual Property
Content Ownership:
All materials on our website, including text, images, graphics, logos, and software, are owned by South Zone Travel Online or its content providers and are protected by copyright law.
Use of Content:
Users are granted a limited, non-exclusive, non-transferable license to access and use the website’s content for personal, non-commercial purposes. Unauthorized reproduction, distribution, or misuse of the content is prohibited.
- Limitation of Liability
Disclaimer:
South Zone Travel Online provides services on an “as is” and “as available” basis. We do not guarantee the accuracy, completeness, or reliability of any content or information provided, including details regarding flight offers and hotel bookings.
Limitation of Liability:
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or the inability to access certain services such as flight booking or hotel reservations.
- Governing Law and Dispute Resolution
Governing Law:
These terms are governed by the laws of the United Kingdom, without regard to its conflict of law principles.
Dispute Resolution:
Any disputes arising under these terms will be resolved through arbitration, in accordance with the rules of a recognized arbitration body. The arbitrator’s decision will be final and binding.
- Modifications and Updates
Changes to Terms:
We may modify these terms at any time, without prior notice. It is your responsibility to periodically review these terms for any updates.
Notification of Changes:
Significant changes to these terms will be displayed prominently on our website. Your continued use of our services after such changes indicates your acceptance of the updated terms.
- Indemnification
User Indemnity:
You agree to indemnify and hold South Zone Travel Online and its affiliates harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services or violation of these terms.
- Termination
Termination by South Zone Travel Online:
We reserve the right to suspend or terminate user access to our services at any time, with or without cause.
Termination by User:
Users can terminate their accounts at any time by following the instructions provided on the website.
Thank you for choosing South Zone Travel Online as your trusted travel service provider in the Southall region. By using our platform, you acknowledge and agree to these terms. If you have any questions or require assistance, our customer support team is available at support@southzonetravel.online.
Explore the best flight deals and make your flight booking and hotel booking experience hassle-free with exclusive offers on 4-star and 5-star hotels.
We wish you a smooth, enjoyable travel experience with South Zone Travel Online!